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Patient's Rights

We are pleased you have chosen Erlanger Health System as your healthcare provider. We have a code of medical practice that all staff members and volunteers follow. We recognize the equal value of each individual we serve, and our promise to you is that you will receive respectful and compassionate care. We promote trust, support and care for each other by sharing the same mission, vision and values.

Our Healthcare Mission: We compassionately care for people.

Our Healthcare Vision: Erlanger is a nationally-acclaimed health system anchored by a leading academic medical center. As such we will deliver the highest quality, to diverse populations, at the lowest cost, through personalized patient experiences across all patient access points. Through innovation and growth, we will sustain our success and spark economic development across the Chattanooga region.

English

En Español

Your Rights Against Surprise Billing

Billing Protections

Your Rights and Protections Against Surprise Medical Bills (Tennessee)

Sus Derechos Y Protecciones Contra Facturas Médicas Inesperadas - En Español

Your Rights and Protections Against Surprise Medical Bills (North Carolina)

Sus Derechos Y Protecciones Contra Facturas Médicas Inesperadas - En Español

Your Right to a Good Faith Estimate

Your Right to a "Good Faith Estimate" - English

Usted tiene derecho a recibir un "Estimado de Buena Fe" - En Español